HVAC Company serving Athens, Madison, Huntsville, and Decatur Alabama
(256) 233-1845

Do You Provide a Warranty?

do you provide a warranty
Often we get asked the question, “Do you provide a warranty?” Actually, there can be multiple warranties when purchasing products and/or services from us.  Let’s begin with product warranties.  New products that we sell come with their own warranty.  These warranties typically do not cover normal wear/tear but do cover defects in materials or workmanship that cause the product to fail before its life.  The life of a product is limited to the normal span of time that a particular product can be expected to function properly.  We keep records of all warranties for the products we sell.  If we determine that a product fails while under warranty we will replace it without cost if that product was purchased from us.

A second warranty has to do with our service.  While not a physical, touchable entity, you can rest assured that the work we perform is warrantied.  The terms of the warranty are available for you to view by reading our Warranty Information document.   Ask for this during our next visit with you.

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